Case Escalation Management Review Search 296

Purpose

This saved search shows Task records that need attention for customer tier management.

Criteria

Criterion	Value
Record type	Task
Status	Open or pending review
Inactive records	Excluded

Results

Column	Purpose
Internal ID	Opens the source record
Status	Shows current process state
Owner	Shows who should review next
Last modified	Helps identify stale records

Operational notes

• Check criteria before using this search as an automation trigger.
• Keep result columns concise for daily review.

Related configuration

This object references:

• Case Escalation Management - connected through the customer tier management process.
• task - connected through the customer tier management process.

Technical reference

Record identity

Item	Value
Record name	Case Escalation Management Review Search 296
Script ID	customsearch_demo_customer_tier_management_296
Object type	Saved Search
Source XML	Objects/customsearch_demo_customer_tier_management_296.xml

Project assignment

Item	Value
Primary project	Case Escalation Management
Record types	Task