Customer Onboarding Controls groups 98 related components across Custom Fields. The configuration centers on custom fields and includes configuration records that support the process.

How the pieces work together

  • This configuration has 98 documented components, with the strongest activity in Custom Fields.
  • Review the scripts and workflows first when changing how customer onboarding controls behaves.
  • Use the fields, lists, records, and searches as supporting configuration for the process.

Components

ComponentTypeRole in this configuration
Customer Onboarding Controls Hold ReasonItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupOther Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityItem Number Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelItem Number Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerItem Option Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateItem Number Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerItem Number Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusCRM Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityItem Option Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonCRM Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityCRM Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelCRM Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagOther Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerEntity Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls PriorityTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls StatusTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Exception FlagTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateOther Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Hold ReasonItem Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Routing GroupTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls OwnerTransaction Body Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Review DateTransaction Column Custom FieldStores values used by customer onboarding controls.
Customer Onboarding Controls Approval LevelEntity Custom FieldStores values used by customer onboarding controls.

What to review first

  • Confirm the process owner understands the components listed above.
  • Review scripts and workflows before changing supporting fields or searches.
  • Validate saved searches and fields after any workflow or script change.