Customer Credit Recheck User Event

Purpose

This script supports customer tier management for Sales Return records. It reads setup fields, applies validation, and updates process status when records meet the configured conditions.

Behavior

• Reads the current record and related configuration fields.
• Validates the record against the process rules documented on this page.
• Updates status, queue, or review fields used by saved searches and workflows.
• Logs skipped records with enough detail for support review.

Runtime and deployment

Area	Setting
Script type	User Event Script
Deployed to	Sales Return
Status	Released
Log level	Audit

Operational notes

• Review linked fields and searches before changing this script.
• Test with a small set of records before enabling broad changes.
• Check execution logs after deployment changes.

CSDocs Script Source

/**
 * @NApiVersion 2.x
 * @NScriptType UserEventScript
 * @author Evan Torres
 */
define(["N/record", "N/search", "N/log"], function (record, search, log) {
  function customerTierManagement(context) {
    var recordType = "salesreturn"
    var project = "Customer Credit Recheck"
    log.audit({ title: project, details: "Demo processing for " + recordType })
    return true
  }
  return {
    execute: customerTierManagement,
    beforeSubmit: customerTierManagement,
    onRequest: customerTierManagement,
  }
})

Related configuration

This object references:

• Customer Credit Recheck - connected through the customer tier management process.
• sales-return - connected through the customer tier management process.

Technical reference

Record identity

Item	Value
Record name	Customer Credit Recheck User Event
Script ID	customscript_demo_customer_tier_management_user_event_31
Object type	User Event Script
Source XML	Objects/customscript_demo_customer_tier_management_user_event_31.xml

Project assignment

Item	Value
Primary project	Customer Credit Recheck
Record types	Sales Return