Demo Core Utilities Suitelet

Purpose

This script supports customer tier management for Work Order records. It reads setup fields, applies validation, and updates process status when records meet the configured conditions.

Behavior

• Reads the current record and related configuration fields.
• Validates the record against the process rules documented on this page.
• Updates status, queue, or review fields used by saved searches and workflows.
• Logs skipped records with enough detail for support review.

Runtime and deployment

Area	Setting
Script type	Suitelet
Deployed to	Work Order
Status	Testing
Log level	Audit

Operational notes

• Review linked fields and searches before changing this script.
• Test with a small set of records before enabling broad changes.
• Check execution logs after deployment changes.

CSDocs Script Source

/**
 * @NApiVersion 2.x
 * @NScriptType Suitelet
 * @author Alex Morgan
 */
define(["N/record", "N/search", "N/log"], function (record, search, log) {
  function customerTierManagement(context) {
    var recordType = "workorder"
    var project = "Demo Core Utilities"
    log.audit({ title: project, details: "Demo processing for " + recordType })
    return true
  }
  return {
    execute: customerTierManagement,
    beforeSubmit: customerTierManagement,
    onRequest: customerTierManagement,
  }
})

Related configuration

This object references:

• Demo Core Utilities - connected through the customer tier management process.
• work-order - connected through the customer tier management process.

Technical reference

Record identity

Item	Value
Record name	Demo Core Utilities Suitelet
Script ID	customscript_demo_customer_tier_management_suitelet_02
Object type	Suitelet
Source XML	Objects/customscript_demo_customer_tier_management_suitelet_02.xml

Project assignment

Item	Value
Primary project	Demo Core Utilities
Record types	Work Order