Fulfillment Hold Automation Suitelet

Purpose

This script supports customer duplicate review for Account records. It reads setup fields, applies validation, and updates process status when records meet the configured conditions.

Behavior

• Reads the current record and related configuration fields.
• Validates the record against the process rules documented on this page.
• Updates status, queue, or review fields used by saved searches and workflows.
• Logs skipped records with enough detail for support review.

Runtime and deployment

Area	Setting
Script type	Suitelet
Deployed to	Account
Status	Released
Log level	Audit

Operational notes

• Review linked fields and searches before changing this script.
• Test with a small set of records before enabling broad changes.
• Check execution logs after deployment changes.

CSDocs Script Source

/**
 * @NApiVersion 2.x
 * @NScriptType Suitelet
 * @author Leo Brooks
 */
define(["N/record", "N/search", "N/log"], function (record, search, log) {
  function customerDuplicateReview(context) {
    var recordType = "account"
    var project = "Fulfillment Hold Automation"
    log.audit({ title: project, details: "Demo processing for " + recordType })
    return true
  }
  return {
    execute: customerDuplicateReview,
    beforeSubmit: customerDuplicateReview,
    onRequest: customerDuplicateReview,
  }
})

Related configuration

This object references:

• Fulfillment Hold Automation - connected through the customer duplicate review process.
• account - connected through the customer duplicate review process.

Technical reference

Record identity

Item	Value
Record name	Fulfillment Hold Automation Suitelet
Script ID	customscript_demo_customer_duplicate_review_suitelet_11
Object type	Suitelet
Source XML	Objects/customscript_demo_customer_duplicate_review_suitelet_11.xml

Project assignment

Item	Value
Primary project	Fulfillment Hold Automation
Record types	Account