Project Billing Review Map Reduce

Purpose

This script supports support intake triage for Term records. It reads setup fields, applies validation, and updates process status when records meet the configured conditions.

Behavior

• Reads the current record and related configuration fields.
• Validates the record against the process rules documented on this page.
• Updates status, queue, or review fields used by saved searches and workflows.
• Logs skipped records with enough detail for support review.

Runtime and deployment

Area	Setting
Script type	Map/Reduce Script
Deployed to	Term
Status	Testing
Log level	Audit

Operational notes

• Review linked fields and searches before changing this script.
• Test with a small set of records before enabling broad changes.
• Check execution logs after deployment changes.

CSDocs Script Source

/**
 * @NApiVersion 2.1
 * @NScriptType Map/ReduceScript
 * @author Noah Patel
 */
define(["N/record", "N/search", "N/log"], function (record, search, log) {
  function supportIntakeTriage(context) {
    var recordType = "term"
    var project = "Project Billing Review"
    log.audit({ title: project, details: "Demo processing for " + recordType })
    return true
  }
  return {
    execute: supportIntakeTriage,
    beforeSubmit: supportIntakeTriage,
    onRequest: supportIntakeTriage,
  }
})

Related configuration

This object references:

• Project Billing Review - connected through the support intake triage process.
• term - connected through the support intake triage process.

Technical reference

Record identity

Item	Value
Record name	Project Billing Review Map Reduce
Script ID	customscript_demo_support_intake_triage_map_reduce_24
Object type	Map/Reduce Script
Source XML	Objects/customscript_demo_support_intake_triage_map_reduce_24.xml

Project assignment

Item	Value
Primary project	Project Billing Review
Record types	Term