Customer Tier Management Map Reduce

Purpose

This script supports customer onboarding controls for Customer records. It reads setup fields, applies validation, and updates process status when records meet the configured conditions.

Behavior

• Reads the current record and related configuration fields.
• Validates the record against the process rules documented on this page.
• Updates status, queue, or review fields used by saved searches and workflows.
• Logs skipped records with enough detail for support review.

Runtime and deployment

Area	Setting
Script type	Map/Reduce Script
Deployed to	Customer
Status	Released
Log level	Audit

Operational notes

• Review linked fields and searches before changing this script.
• Test with a small set of records before enabling broad changes.
• Check execution logs after deployment changes.

CSDocs Script Source

/**
 * @NApiVersion 2.1
 * @NScriptType Map/ReduceScript
 * @author Maya Chen
 */
define(["N/record", "N/search", "N/log"], function (record, search, log) {
  function customerOnboardingControls(context) {
    var recordType = "customer"
    var project = "Customer Tier Management"
    log.audit({ title: project, details: "Demo processing for " + recordType })
    return true
  }
  return {
    execute: customerOnboardingControls,
    beforeSubmit: customerOnboardingControls,
    onRequest: customerOnboardingControls,
  }
})

Related configuration

This object references:

• Customer Tier Management - connected through the customer onboarding controls process.
• customer - connected through the customer onboarding controls process.

Technical reference

Record identity

Item	Value
Record name	Customer Tier Management Map Reduce
Script ID	customscript_demo_customer_onboarding_controls_map_reduce_08
Object type	Map/Reduce Script
Source XML	Objects/customscript_demo_customer_onboarding_controls_map_reduce_08.xml

Project assignment

Item	Value
Primary project	Customer Tier Management
Record types	Customer