Purpose
This saved search shows Invoice records that need attention for case escalation management.
Criteria
| Criterion | Value |
|---|
| Record type | Invoice |
| Status | Open or pending review |
| Inactive records | Excluded |
Results
| Column | Purpose |
|---|
| Internal ID | Opens the source record |
| Status | Shows current process state |
| Owner | Shows who should review next |
| Last modified | Helps identify stale records |
Operational notes
- Check criteria before using this search as an automation trigger.
- Keep result columns concise for daily review.
This object references:
- Credit Hold Review - connected through the case escalation management process.
- invoice - connected through the case escalation management process.
Technical reference
Record identity
| Item | Value |
|---|
| Record name | Credit Hold Review Review Search 114 |
| Script ID | customsearch_demo_case_escalation_management_114 |
| Object type | Saved Search |
| Source XML | Objects/customsearch_demo_case_escalation_management_114.xml |
Project assignment